We ship worldwide with care and intention.
Every order is packed thoughtfully to reflect the experience within.

Processing Time: 1–3 business days

Standard Delivery (EU): 3–7 business days

International Delivery: 5–13 business days

You will receive a tracking number once your order ships.

All packaging is recyclable or reusable, in line with our sustainability promise.

Please note: During high-demand periods or holidays, delivery may take slightly longer. We appreciate your patience - beauty takes its time.

We hope you love your DAILE piece.
But if something’s not right - we’ll make it right.

You may return unused, unopened products within 14 days of delivery.

To begin a return, simply email us at hello@daile.art with your order number.

Return shipping costs are the responsibility of the customer unless the item was damaged or incorrect.

We currently do not offer exchanges. If you’d like a different item, kindly return your order and place a new one.

If your set arrived damaged or incomplete, we’re truly sorry.Please contact us at hello@daile.art with a photo, and we’ll solve it - piece by piece.